Clearbit HubSpot Integration FAQ

Frequently Asked Questions

 

How do the Clearbit-HubSpot field mappings work?

Your field mappings determine what data will be written to each field on a contact when any Clearbit enrichment process is triggered. You can view your field mappings here (you will have to log in first). On the left, you'll select a HubSpot field, and on the right, you'll select the Clearbit data attribute you want written to that field.

If you turn on hard overwrite for a mapping, Clearbit will always overwrite the field when we have data for it. If you keep hard overwrite off, Clearbit will only overwrite the field if the field is blank or if Clearbit was the last one to write to it.

 

What is Live Enrichment?

Live Enrichment gets triggered each time a contact is created in HubSpot, ensuring all your net-new contacts get enriched with Clearbit's most up-to-date data. 

 

What's the difference between Backfill Enrichment and Refresh Enrichment?

Backfill and Refresh Enrichment both do the same thing - they re-enrich all existing contacts in your HubSpot database to ensure your data does not become 'stale' or out-of-date. The difference is that a Backfill Enrichment must be initiated manually each time by clicking Start Backfill here, while a Refresh Enrichment will automatically run every 30 days starting from the time it was toggled on. Since these processes update the data on all of your contacts, they can take a while to complete.

 

Can I upload a CSV of emails to create enriched contacts in HubSpot?

Yes. Go to Contacts and click Import. Your CSV will need at least one column with the title "Email Address" that contains all the emails you want to enrich. If you want to include other columns in your CSV import, you will have to follow HubSpot's guide on how to format them.

 

Can I implement a Clearbit-HubSpot form on a HubSpot CMS page or HubSpot Landing Page?

Yes, but it requires an alternative JavaScript snippet. You will have to work with your Customer Success Manager to schedule time for our team to help you with this implementation.

Our engineers are working to adjust this integration so an alternative script will not be necessary for these implementations - coming soon!

 

Can I enrich HubSpot dropdown select fields?

At the moment, no, but this is a feature currently being worked on - coming soon!

 

Can I enrich Company records with Clearbit's HubSpot integration?

No. Our HubSpot integration will only enrich Contact records.