Legacy: Why Am I Receiving a 402 Over Quota Error Code?

Last Updated: December 23, 2022

🔍 Please note: This article is for customers on Standard Bundle, Enrichment, Reveal, or Clearbit Platform plans. If you signed up in 2024, you are on a Sales Intelligence for HubSpot plan: Free, Growth, or Business.

You may find that you are receiving multiple 402 error codes but believe that you have a lot of API calls left in your allotment. Hitting your quota for a paid subscription is common. In this case, the best thing to do is reach out to sales at contactsales@clearbit.com.

Also, please know that Clearbit provides 500 free credits to use on whichever platform features. If there is still still cause for concern, reach out to support@clearbit.com.

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You can also track the exact API calls you've made by viewing the logs section in the platform.

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