Troubleshoot the Clearbit Tag
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If you see the Analytics data type load, then it's working! If you do not get a response, it means that the Clearbit tag is not loading on your website.
How Do You Open the Console in Your Debugger?
- Internet Explorer
Are You Seeing a 403 Error?
A 403 error is thrown when you are not receiving referrer information for the Tags.js request and are unable to verify if the request originated from your website. To resolve this, update the Referrer-Policy to
strict-origin-when-cross-origin since it only sends the origin for cross-site requests by default.
If you are still seeing errors after changing the referrer policy, check if you have any allowed referrers added in the Dashboard under API > Allowed Referrers, and remove them. Allowed referrers may have been added to both the Dashboard and the Platform, and using the Clearbit tag does not require the addition of allowed referrers in your Clearbit Dashboard.