Legacy: Getting Started with Batch Enrichment

Last Updated: March 18, 2024

🔍 Please note: this article is for customers on Standard Bundle, Enrichment, or Clearbit Platform plans.

Customers who have access to batch enrichment can upload a list of emails or domains and download an enriched list of people or companies respectively. This can be useful if you occasionally use enrichment.  

Batch is available to users who signed up before 3/01/2024. If you aren't sure if you have access, please look for the Batch tab on the left-hand navigation.

Skip Ahead to:

To access batch, in your Clearbit account, in the left sidebar menu, navigate to Batch.

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Understand batch pricing

The price per row is $0.30 USD, and the total is rounded to $5 increments.

Discounts are not available for large batches. If you have large batches, the Enrichment API may be a good alternative, as large volumes are discounted on your monthly or annual subscription.

Find batch results

You can find an example response here. All the attributes returned from the API are in the CSV as columns. Data from the original CSV you uploaded won't be present, but rows will be returned in the same order.

📝 Please note: Batch CSV files are deleted after 90 days.

Troubleshoot batches stuck in processing

Batches larger than 10k can take longer than usual to enrich. If your batch is stuck processing for more than 15-30 minutes, please file a support ticket by clicking "submit a request" at the top of this page.

Create a batch CSV file 

Lists uploaded to batch enrichment should be in the CSV (Comma Separated Values) format, with a '.csv' extension. You should have at least one column containing either emails or company website domains. For best practices, you can remove the descriptive column headers in your file.

You can generate a CSV from any spreadsheet application. Learn more about creating and uploading your CSV.